Protecting your privacy is important to Krayv. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Krayv Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information. If you have any questions at all about our policies, please contact us.

Why we collect personal information
Krayv collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, at your option, your personal information can be used to keep you up to date on the latest product announcements, special offers, events and other information we think you'd like to hear about.

How we collect personal information
We collect information about you in a few ways. For example, we might ask for your contact information when you correspond with us, call us or when you register on-line.

To save you time and make our web services even easier to use, some areas of the krayv website allow you to create a "Krayv ID" using your personal information. Here's how it works: Simply fill out a brief profile-your name, address, phone number, and email address-then choose a password for security. The system saves your information and assigns you a personal ID based on your e-mail address. Next time you order something from krayv.com you can simply enter your email address and password-the system will automatically look up the information it needs.

Check-out form information
At check-out, we collect contact information (name, address, email address, telephone number) as well as financial information (credit card number, expiration date). We use this information to process and fulfil your order and to bill you for your purchase. We also use it to communicate with you about your order, such as confirming shipment, contacting you if there are problems, or following up to get feedback on our service. In addition, we use contact information and purchase history (but not financial information) in order to a provide a more personalized shopping experience, such as rewarding existing customers with special offers and alerting you to new products that you might like. Should you not wish to receive these communications, you may opt out of future notices by following the instructions to remove yourself from our correspondence list.

Your credit / debit card information
When making a payment on Krayv.com (using your K-net, Visa or Master card) you get directed to The National Bank of Kuwait’s secure server every single time and then re-directed back to Krayv.com after your payment goes through. Krayv will never be able to see your FULL credit card information or be able to keep a record of it in anyway.  

Sharing your information
We take the privacy of our users very seriously and share information only when it is connected with servicing our customers. For example we share information with third-party intermediaries such as shipping companies and The National Bank of Kuwait (if you choose to pay online) in order to process your payment and deliver your products efficiently. They are allowed to use your information only to perform their functions but not for any other purpose. We require that all the companies we deal with safeguard your personal information in accordance with Krayv's policies.

How we protect your personal information
Krayv safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Krayv and The National Bank of Kuwait use industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from krayv.com, you must use an SSL-enabled browser such as Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Access to your personal information
You always have access to the information we have about you. To review and update your personal contact information, simply log in at www.krayv.com

Collecting other personal information
When you browse krayv.com, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the Krayv website uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of krayv.com are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

Krayv does not knowingly solicit personal information from children or send them requests for personal information.

The Krayv Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.